Orthotics · Home visits
Custom Orthotics in Oakville, Burlington & Milton
Dr. Alex Greyvenstein, DC · Chiropractor · Reviewed October 3, 2026Custom orthotics are insoles made for your feet. At Doorstep Doc, getting custom orthotics in Oakville, Burlington or Milton starts with an assessment at home with Dr. Alex Greyvenstein, DC, so you don't need to take time off for another appointment.
Orthotics aren't the answer for every foot or knee problem. The assessment is there to find out whether they make sense for you, or whether exercise, footwear changes or an off-the-shelf insole would do the job.
The basics
What are custom orthotics?
Custom foot orthotics are shoe inserts made from an impression or scan of your feet. They're designed to support the foot and change how load moves through it when you stand and walk.
Off-the-shelf insoles are made to fit an average foot. Custom orthotics are made for yours, which can matter if your feet are quite different from each other or from the average.
Who it's for
Who custom orthotics may help
- Heel pain, including plantar fasciitis
- Arch pain and some flat-foot problems
- Some types of knee pain, such as pain around the kneecap
- Runners and walkers with recurring foot pain
How it works
How getting custom orthotics works
- Assessment at homeYour symptoms and history, how your feet, knees and hips move, how you stand and walk, and the shoes you wear.
- RecommendationWhether custom orthotics are worth it for you, or whether something simpler should come first.
- Impression of your feetIf orthotics are a good fit, an impression of your feet is taken to make them.
- FittingYour orthotics are checked for fit and comfort, with advice on breaking them in.
Orthotics usually work best alongside exercise for the foot and leg. Your home program is part of the plan.
If you decide to get orthotics, you're always free to have them made elsewhere.
Safety
When to see a doctor first
- Diabetes with numbness, a sore or ulcer, or skin changes on your feet
- A foot that's suddenly red, hot and swollen
- Pain after an injury where you can't put weight on the foot
- Calf pain and swelling in one leg
Service area
Custom orthotics near you
Orthotic assessments happen at home across Oakville, including Glen Abbey, Bronte, River Oaks, Clearview, West Oak Trails and Palermo, plus Burlington and Milton.
Common questions
Custom orthotics questions
NeedHow do I know if I need orthotics?
You can't tell from foot shape alone. Many people with flat feet never have pain. An assessment looks at your symptoms, how you move, and your footwear before recommending anything.
Custom vs storeAre custom orthotics better than store-bought insoles?
Not always. For some people an off-the-shelf insole works well. Custom orthotics may make more sense if your feet are quite different from each other, or if simpler options haven't helped.
CoverageAre custom orthotics covered by insurance?
Many extended health plans include custom orthotics, but they often have specific rules, such as needing a prescription or an assessment by a certain type of provider. Check your plan before ordering.
Breaking inHow long does it take to get used to orthotics?
Most people wear them for a short time at first and build up gradually. You'll get specific instructions at your fitting.
ShoesWill orthotics fit in all my shoes?
They fit best in shoes with a removable insole and enough depth, like most running and walking shoes. Bring the shoes you wear most to the assessment.
Get started
Book an orthotics assessment at home
Heel, arch or knee pain that gets worse on your feet? Start with an assessment, without leaving the house.